September 2, 2026
Redesigned Patient Records & Appointment Booking
This release introduces a redesigned Patient Records experience and overhauls how staff start new appointments and walk-ins, bringing patient search, service selection, and scheduling into unified, streamlined flows with a refreshed pharmacist portal navigation.
What's new
- Staff and pharmacy users now have a "Patients" section in the navigation, with Patient Records and Patient List pages.
- Staff can access a new Patient Records page with search, filtering, pagination, an actions "manage" button per row, and pharmacy selection controls.
- Staff can start a New Appointment or New Walk-In flow directly from the Patient Records and Patient List pages, including searching for a patient to base the details on.
- The pharmacist portal navigation has been overhauled, with menu items reorganised into new sections.
- Pharmacists can now select an appointment time by clicking directly on the calendar preview.
Improvements
- The New Appointment and New Walk-In flows have been redesigned, combining patient and appointment details on a single page and updating the layout to match the new designs.
- The New Appointment and New Walk-In buttons on the Appointment Dashboard, and creating an appointment from the calendar, now open the new New Appointment and Walk-In layouts.
- Selecting a date in the calendar now automatically sets the date in the new appointment form.
- Staff can now clear a cloned patient selection to continue with an empty New Appointment or Walk-In form.
- The Prescribe option is now greyed out on the New Appointment page for staff without access.
- Scheduling a new appointment from the Patient List or Patient Records page now deep clones the patient, matching walk-in behaviour.
- The original Patient Records page has been removed; staff now use the new Patient Records page.
Bug fixes
We've also resolved a number of reported issues in this release.