We value your privacy

We use cookies to enhance your browsing experience. By clicking "Allow all", you agree to our cookie use. Privacy Policy

Minor Illness PGDs for UK Pharmacy

Provide immediate clinical relief for common conditions with our GP-standard digital PGDs. From acute ear infections to chronic acid reflux, Deltera’s platform empowers your pharmacy to deliver professional minor ailment services through a high-governance clinical framework.

Leading UK Pharmacies trust Deltera

The Minor Illness Collection

Equip your pharmacy to handle high-frequency consultations with our specialist minor illness PGDs. These protocols allow you to manage patient symptoms effectively, providing prescription-only treatments where appropriate through a streamlined digital workflow.

Why choose Deltera for minor illness PGDs?

Precise Differential Diagnosis

Minor illnesses often require careful differentiation from more serious conditions. Our clinical engine guides pharmacists through structured questioning—such as distinguishing Otitis Externa from Otitis Media—ensuring patients receive the correct treatment or referral every time.

Red Flag Screening & Safety Netting

Safety is at the core of our minor illness library. Deltera’s workflow includes mandatory "red flag" screening for symptoms like weight loss or dysphagia in GORD consultations, providing an automated safety net that ensures high-risk patients are directed to urgent care.

Professional Clinical Outcomes

Move beyond over-the-counter advice. By providing POM-strength (Prescription Only Medicine) treatments through a formal PGD, your pharmacy establishes itself as a primary care destination, improving patient outcomes and increasing the professional value of every consultation.

Offering minor illness services in your pharmacy in 3 steps:

Platform Setup & Service Mapping

We onboard your pharmacy and map your minor illness services—like GORD management and Otitis Externa treatment—to your digital clinical dashboard.

Digital Competence & PGD Signing

Your pharmacists declare their clinical competence for these specific ailments and digitally sign the PGDs within the Superintendent’s area, ensuring total legal authorisation.

Launch and Treat Patients

Start managing walk-ins and pre-booked consultations. Conduct robust clinical assessments, supply effective treatments, and let Deltera handle the automated GP notifications and audit logs.

Deltera Appointments calendar UI
Deltera Platform logo

Part of the Deltera Platform

Bring your PGDs, Prescribing and clinical bookings all into the same seamless platform, while ensuring and total governance across your entire pharmacy estate.

Learn about our platform

Revolutionary pharmacy management software

We’re transforming how private pharmacy and healthcare services are delivered all around the UK.

200000
+

Digital services delivered

1400
+

Pharmacies

2022

Founded

What are Minor Illness PGDs?

A Minor Illness PGD is a legal framework that allows a pharmacist to supply prescription-strength medication for common, non-emergency conditions without a traditional prescription. In this category, PGDs for Otitis Externa (acute outer ear infection) and GORD (acid reflux) allow pharmacists to offer high-efficacy treatments, such as antibiotic ear drops or high-dose proton pump inhibitors (PPIs), directly to the patient.

By implementing Deltera’s Minor Illness PGD library, your pharmacy fills a critical gap in the local healthcare ecosystem. The platform ensures that these "quick" consultations are backed by GP-standard governance. Every assessment is logged with a full digital audit trail, ensuring that the clinical rationale for supplying a specific medication is clear, compliant, and "inspection-ready" for the GPhC.

FAQs

How does a digital PGD help with diagnosing minor illnesses?

A digital PGD pharmacy platform like Deltera provides a structured clinical pathway. For conditions like Otitis Externa, it prompts the pharmacist to check for specific symptoms and contraindications that might be missed in a verbal-only consultation, ensuring a safe and accurate supply of medication.

Can I manage chronic GORD through these PGDs?

Yes. While many minor illness PGDs focus on acute relief, our GORD protocols allow for professional management of recurring acid reflux. The platform helps you track patient history and previous supplies, ensuring that chronic symptoms are managed safely and referred to a GP if they persist or change.

What happens if a patient presents with "Red Flag" symptoms?

Safety is paramount. If a pharmacist records a "red flag" symptom during a consultation on the Deltera platform, the system will flag this immediately and suggest the appropriate referral pathway. This ensures that serious underlying conditions are never overlooked during a minor illness assessment.

How does this service integrate with the rest of my pharmacy?

Deltera is a unified clinical platform. This means your minor illness consultations live alongside your vaccinations and travel health records. You have a single point of truth for every patient, and the platform handles all the administrative heavy lifting, such as notifying the patient's GP of the treatment provided.

Still have questions?

Our team are here to support you.