To build a clinic that scales, you need to move beyond "selling a product" and start "managing a patient." This requires a shift in mindset, workflow, and technology.

Step 1: Select Your Anchor Service

While it’s tempting to launch 20 services at once, the most successful 2026 pharmacies focus on High-Ticket, Long-Term (HTLT) services first.

• Weight Management: Treatments like Mounjaro and Wegovy require titration over months, creating a recurring revenue stream and deep patient loyalty.

• Women’s Health: HRT and Menopause services are high-value areas where patients seek ongoing clinical expertise rather than a one-off transaction.

By starting with a "heavy hitter" service, you see a faster ROI on your training and setup costs.

Step 2: Build Your "Digital Front Door"

In 2026, the patient journey starts on a smartphone, not at your counter. You need a seamless way for patients to find you and book in.

• Deltera Permalinks: You don't need to be a developer. Every Deltera service comes with a simple permalink you can drop into your social media, Google Business Profile, or existing website.

• Need a Website? If your current site is looking dated, Deltera builds high-converting pharmacy websites designed specifically to funnel patients directly into your PGD services.

• Your pharmacy’s dedicated Patient Portal: After their first service with you, patients gain access to a secure portal where they can see all the other services your pharmacy has to offer. As they’re logged in to an account, the booking process is pre-filled and seamless. In the Patient Portal patients can access their consultation history & notes, track their weight loss journey and manage their personal information.

Step 3: Leverage Your Whole Team

The most common mistake is making the Pharmacist the "bottleneck" for every step. Your Pharmacy Technicians and support staff are your secret weapon.

• The Triage: Pharmacy staff can handle the initial booking and ensure the patient completes their digital pre-screening via Deltera before they even arrive.

• The Pre-Check: Technicians can record initial metrics (height, weight, BP) in the Deltera consultation notes, leaving the Pharmacist free to focus entirely on the clinical decision and final sign-off.

As GPhC-registered pharmacy technicians can now work under PGDs, Deltera has written theirs so that Superintendent Pharmacists can authorise suitably trained and experienced technicians to provide services directly to patients.  

Step 4: Automate the Clinical Admin

Paper folders and manual GP notifications are the "growth killers" of the modern clinic.

• Digital Clinical Logic: Use a platform that guides you through the PGD criteria, ensuring you never miss a red flag.

• The Auto-Notification: When you finish a consultation in Deltera, the system handles the documentation and GP notification automatically. This ensures you stay GPhC-compliant without staying late at night to finish paperwork.

Step 5: The "IP Bridge" Safety Net

Not every patient fits perfectly into a PGD. In a traditional pharmacy, you’d have to refer these patients back to their GP—losing the patient and the revenue.

With the Deltera IP Bridge, if a patient falls outside the PGD parameters (for example, they may be a pregnant lady requiring a travel vaccine, or a patient wishing to maintain their weight at a BMI under 25), you can seamlessly transition the consultation to a Private Prescribing workflow (PSD). You maintain the clinical relationship, ensure the patient gets the help they need, and keep the service & revenue within your business.

From Blueprint to Launch in 48 Hours

Launching a private clinic used to take months of preparation. With the right infrastructure, it can now be done in days.

Deltera provides the PGDs, the booking system, the patient portal, and the prescribing bridge in a single, unified platform. Whether you need a brand-new website or just a smarter way to manage your existing consultations, we have the blueprint ready for you.

Ready to Open Your "Digital Front Door"?

Stop thinking about private services and start delivering them. See how Deltera can launch your clinic this week.

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